In order to identify best sellers FirstMerit regularly conducts its own shares "Mystery Shopper" in retail outlets. Recruiters go to shopping malls and to watch, who serving customers better than anyone else and most of all sells. They are besieged by vendors, provoking a scandal, or even buy anything, and then returned to watching the reaction. FirstMerit hires a lot of people who attended school retail trade, as he believes that experience is very valuable. Many good sellers in the trade is clearly underpaid, and they deserve more. In addition, the sellers themselves willingly agree to pursue a career in the more prestigious banking. "At Home Among Strangers." FirstMerit provides regular action "Mystery shopping" in other banks.

He are sending their employees to other banks under the guise of customers to open an account. Spies trace procedure, as manager communicates with the client as return phone calls as responding to tricky questions, conducts a cross-selling after opening the account … The best workers then receive an invitation to FirstMerit. "Fishing" as the Internet conjunction with the phone. At FirstMerit use "working" sites, as an indirect way to reach the target candidates. To search for a mid-level managers, they go first to their potential employees and get recommendations.

For example, if they want to find the best loan officers in the new office, the declaration instead of "require a credit inspector …" they advertise on search assistant / assistant loan officer. Why? First, the managers of loans are generally more satisfied with their jobs (in America ..:-)); secondly, they are simply much less than other employees of a lower rank, so the probability of response to the ad is small. AND third and most important: the younger the bank staff more talkative and very sociable. They simply have nothing to lose … In the process of communicating with the task responded to the ad recruiter – to learn the names of the top loan officers of a bank. Or general information about the best leaders, with whom the applicant had to work. Next – a trick. This indirect path was more effective, as it turned out that good credit Inspectors do not have the habit to send or post your resume on the Internet. Afterword. You can littered all job-site their ads, but nothing can replace you a recruiter with a telephone receiver in his hand. Phone – their main tool and weapon. Their main skill – the ability to establish contacts with people, the chain of contacts and gather information. Do not get carried away online search. Start calling. More contacts – more good candidates. To be continued …